Welcome! This is the place to be if you want to know all about how we handle your data, and whether the way we handle it is compliant with the shiny and exciting new EU GDPR privacy stuff. Hold onto your hats!
Personal data I collect
I collect your name so I don’t have to call you Sir/Madam, your email address so I can communicate with you, your mobile number so I can call you to find you on the wedding day, your address so I can post your photos to you and take your photographs because that’s what you’ve paid me to do. All of this is necessary for me to do my job.
How I collect and keep your personal data
When you use my contact form on my website, your details arrive in a email inbox that is protected with a secure password. If you go ahead with booking me as your photographer, I will store your email in my client database software called Tave (a GDPR compliant company), which is also protected by a secure password. (I use stupidly complicated passwords, which are themselves encrypted and stored in a secure password manager.) If you enquire but don’t book me (pffft as if that’ll happen!), I will delete all your personal data from my client database after the appropriate mourning period has ended.
Right of confirmation, access, rectification and erasure
If you have questions about how your personal data is handled, you can just drop me an email and I’ll send you all the details. If some of the information is wrong, you have the right to correct it, and I would definitely recommend this because neither of us want me turning up at the wrong wedding! If you’d like me to delete all your personal data, you have the right to request it, but I definitely need to know stuff about you to work for you. If we go a long period without working together, I’ll delete your details after a period, let’s say three years. If you’d like me to delete it all at any time, just let me know and it will be done.
Use of your data
I will 100% definitely use your email to email you about the photography needs you hired me for. If there’s something related to this, like a discount coupon for prints, I’ll probably email that to you too. If there’s something unrelated to your photography, but related to something we had a human conversation about, I may well email you about that too because my relationship with my clients often becomes rather like friendship and friends do helpful friend-y stuff like that. I would never ever give your email out to anyone else. I also won’t be sending you lots of newsletters mostly because I don’t have time for that just now. If I do start sending out newsletters I’ll always check I have your express permission before sending them to you. I do sometimes give out phone numbers to second shooters and assistants, because it’s best for all involved if they are able to find you on your wedding day.
I have a questionnaire that asks you for details about your wedding day/photographic requirements, that starts on Tave (aforementioned) and comes with me on the day on my password locked phone. After your wedding I might send you further questionnaires for feedback or blog posts, which you are not obliged to complete. Any and all information I request from you is entirely voluntary.
Sometimes an independent wedding blogger may ask my permission to publish your photos, and I’ll ask you how you feel about that before giving them an answer. Again, nothing can happen without your consent. Sometimes I submit photos to competitions, but I tend to only use photos you’ve already given permission for on my own website.
Use of your face-based data
When it comes to your photographs, the EU hasn’t been too specific about what that means for working photographers bar that we need to demonstrate reasonable and legitimate use. I can tell you that I won’t sell your wedding photos to be used to advertise questionable products and, if a third party does approach me asking me to buy one of your photos, I will email you about it. I would never agree to such requests without your consent or knowledge.
Some things I do to run my business, such as show my work on social media platforms and my own website. If you have booked me you probably looked at photos of my real couples in these very places. I do ask couples to opt into this in my contract, but you can decide to keep your wedding private. I have shot a number of weddings that no one has seen. I respect that some people don’t want to be on the Internet. You can always veto any photos you deem too sloppy, and it is your responsibility to ask your guests’ permission.
I store photos of your lovely faces on password encrypted hard drives in my apartment that is behind a double locked door as well as a security door (I take this shizzle seriously). I also keep a copy of your faces with an online gallery provider that is GDPR compliant.
GDPR compliancy achieved!
The new EU regulations require me to just do stuff that’s fairly within the realms of my job role. I guess all you really need to know is that I’m a nice human being who wants to be able to do my job but who will always take your privacy very seriously. Any questions or concerns, please just ask.